Virtual Claims Inspection Platform

Get instant, actionable inspection results at a fraction of the cost.

Trusted by leading warranty administrators nationwide

$10M+

Saved in Inspection Costs

80%

Average Completion Rate

3 Hours

Typical Turnaround vs 2-3 Day Industry Standard

3-4x

Lower Cost. vs. Physical Inspection

Trusted by Industry Leaders

Several clients prefer to remain confidential and we respect that

— The Cost of the Status Quo

Physical inspections have a price. And a cost.

The Hidden Cost of Every Inspection

  • Industry standard runs $125+ per inspection — more in remote areas
  • Rental costs accumulate every day the claim sits open
  • Staff pulled from claims work just to chase inspection status
  • Fraud paid out without verification is nearly impossible to recover
  • iDVI costs ~78% less per inspection

Reclaim the Time You're Losing

  • Inspector must be scheduled, travel, inspect, and file a report
  • Weekends and holidays push turnaround to 4+ days
  • The shop ties up a bay — or pushes the vehicle outside to wait
  • Claim resolution times climb while everyone waits on one report
  • Potential time savings of up to 80%

Protect Your Most Important Relationships

  • Customers just want their car back — every day without it matters
  • Shops get customer complaints and redirect them at you
  • Over-inspection strains dealer relationships your program depends on
  • Adjusters chasing reports aren't adjusting claims — that's the real cost
  • iDVI delivers results in hours, not days

Client Testimonial

"Not very often do we get to experience significantly improved efficiency, reduced costs all while improving the customer experience."

Michael Bacosa

Michael Bacosa

VP of Claims - CNA National Warranty Corporation

— The Virtual Advantage

Spend less. Get more.

Save Money

  • Cut inspection Costs by 80%
  • Eliminate unnecessary rental costs
  • Reduce fraud exposure with AI
  • Transactional pricing — pay per use
  • White-label at no extra cost

Save Time

  • Results in hours, not days
  • No app, no scheduling, no travel
  • Real-time 2-way texting
  • 3-channel adjuster notifications
  • Under 10 min to complete

Stay in Control

  • Real-time dashboard with live status
  • AI image verification built-in
  • Drill down by adjuster & location
  • Benchmark against market averages
  • Customizable workflow & statuses

— How it Works

Four steps. Hours, not days.

Send

Adjuster sends a secure link via text or email — no app download required for the shop.

T

Inspect

Shop captures live photos, video, and notes following guided prompts — typically under 10 minutes.

Receive & Review

Adjuster is instantly notified the moment it's submitted — dashboard, Windows alert, or email.

Decide

Approve, deny, or request more info — without leaving the desk or picking up the phone.

— Features of iDVI

Everything you need. Nothing you don't.

Real-Time Dashboard

Real-Time Dashboard

See every inspection, every adjuster, and every status at a glance. The moment a shop submits, your dashboard updates automatically.
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Real-Time Two-Way Texting

Real-Time Two-Way Texting

Adjusters and shops communicate directly through the platform. No phone tag, no delays — just fast, documented communication.
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Reporting & Intelligence

Reporting & Intelligence

Full visibility into what's working, what isn't, and exactly where to focus. Every metric. Every adjuster. Every shop.
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Fraud Protection

Fraud Protection

Live camera only, AI image verification, GPS coordinates, and tamper-resistant timestamps — know you're seeing the right car.

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Native Integrations

Seamless API Integration

Direct integration with sole proprietary and industry leading admin claims system providers
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Client Success

Client Success

Free unlimited training, quarterly business reviews, and proactive coaching — we don't just onboard you. We stay.
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Ready to move faster on every claim?

Try iDVI risk-free. No pressure — just real inspections against real claims so you can see the results yourself.

Free trial includes 2–4 weeks + up to 25 complimentary inspections

  • Free training included
  • No app download required
  • Setup in under 24 hours